Solutions

AI solutions for real business problems

Outcome-first packages that combine our services around a job to be done: support automation, lead qualification, document processing, knowledge search and more.

Support teams answer the same order, billing and how-to questions all day while complex cases wait in the queue.

AI Customer Support Automation

AI customer support automation uses an assistant grounded in your help content and connected to your ticketing, CRM and order systems to resolve routine questions instantly on chat, email, WhatsApp and phone. Complex or sensitive cases are handed to human agents with full context. AIYatch builds these systems with retrieval, guardrails and analytics so deflection is measured, not assumed.

AI ChatbotsRAG SystemsVoice AI

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Inbound leads wait hours for a reply and sales reps spend their day on unqualified conversations.

AI Lead Qualification & SDR Agents

AI lead qualification uses conversational agents that respond to inbound leads within seconds on web chat, email, WhatsApp or phone, ask qualifying questions, enrich the record, book meetings and update your CRM. AI SDR agents can also run outbound sequences with personalised research. AIYatch builds them on your CRM and calendar with clear rules for when a human takes over.

AI AgentsAI ChatbotsVoice AI

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Finance and operations teams key invoices, receipts, purchase orders and forms into systems by hand, with errors and delays.

AI Invoice & Document Processing

AI document processing combines OCR, layout understanding and LLMs to read invoices, receipts, purchase orders, contracts and forms of any layout, extract the fields you need, validate them against business rules and post them into your ERP or accounting system. Exceptions go to a review queue. AIYatch builds these pipelines end to end, including the approval workflow and audit trail.

AI AutomationNLP ServicesComputer Vision

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Answers exist somewhere in your wikis, drives, tickets and chats, but nobody can find them quickly.

AI Knowledge Base & Enterprise Search

An AI knowledge base uses retrieval-augmented generation (RAG) to index your documents, wikis, tickets and messages, then answers employee questions in plain language with citations to the source. Permissions from the source systems are respected, so people only see what they are allowed to see. AIYatch builds the ingestion pipeline, vector search, assistant and evaluation set, and connects it to Slack, Teams or your intranet.

RAG SystemsGenerative AI & LLMAI Integration

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Missed calls, long hold times and after-hours voicemail cost bookings, leads and customer goodwill.

AI Phone Answering Service

An AI phone answering service uses a real-time voice agent to answer every call, understand natural speech, handle common requests such as bookings, FAQs and messages, and transfer to staff when needed. It works around the clock and in multiple languages. AIYatch builds voice agents on modern speech-to-text, LLM and text-to-speech stacks, integrated with your calendar, CRM and telephony.

Voice AIAI AgentsAI Integration

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Booking, rescheduling and reminding customers takes constant back-and-forth and still leads to no-shows.

AI Appointment Scheduling

AI appointment scheduling lets customers book, change and cancel appointments through chat, WhatsApp, email or phone in natural language, while the agent checks live availability, applies your rules and writes to your calendar or booking system. Automated reminders and waitlists reduce no-shows. AIYatch builds scheduling agents that fit your existing tools rather than forcing a new booking platform.

AI AgentsVoice AIAI Chatbots

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Analysts spend days gathering data from reports, sites and internal systems and formatting it into recurring reports.

AI Market Research & Automated Reporting

AI research and reporting agents gather information from the web, databases, documents and internal tools, analyse it and produce structured reports, competitor briefs and dashboards on a schedule or on demand. Every claim is linked to its source. AIYatch builds these agents with tool use, retrieval and review steps so outputs are traceable and formatted the way your stakeholders expect.

AI AgentsGenerative AI & LLMData & Predictive AI

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Manual inspection misses defects, slows the line and produces inconsistent results between shifts.

AI Quality Inspection

AI quality inspection uses computer-vision models trained on images of your products to detect defects, measure dimensions and verify assembly in real time, running on cameras and edge devices on the line. Results feed reject mechanisms and quality dashboards. AIYatch handles data collection, labelling strategy, model training, edge deployment and integration with your MES or quality systems.

Computer VisionMLOps & AI InfrastructureOpen-Source AI

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Forecasts built in spreadsheets lead to stock-outs, overstock and last-minute staffing changes.

AI Demand Forecasting

AI demand forecasting uses time-series and machine-learning models trained on your sales, seasonality, promotions, pricing and external signals to predict demand by product, location and channel with confidence ranges. Forecasts flow into purchasing, planning and staffing tools. AIYatch benchmarks against your current method, delivers models with monitoring, and retrains as patterns change.

Data & Predictive AIMLOps & AI InfrastructureAI Integration

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Rule-based checks miss new fraud patterns and bury analysts in false positives.

AI Fraud & Anomaly Detection

AI fraud and anomaly detection combines supervised models trained on confirmed cases with unsupervised methods that flag unusual behaviour in transactions, accounts, logins, claims or sensor data. Each alert carries a score and the reasons behind it so analysts can prioritise. AIYatch builds real-time or batch pipelines, integrates with case-management tools and monitors precision and drift after launch.

Data & Predictive AIMLOps & AI InfrastructureAI Automation

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New customers and employees stall during onboarding because guidance is scattered and support is slow.

AI Onboarding Assistant

An AI onboarding assistant guides new customers or employees step by step, answers questions from your documentation, completes setup tasks through integrations and nudges people who fall behind. For SaaS it drives activation; for HR it handles paperwork, policies and IT requests. AIYatch builds onboarding assistants on RAG and agent tooling with progress tracking your team can act on.

AI AgentsRAG SystemsAI Chatbots

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Translating and adapting content for new markets is slow, costly and inconsistent across teams.

AI Content Localisation

AI content localisation uses LLMs with your glossaries, style guides and translation memory to translate and culturally adapt product content, documentation, marketing and support material at scale, with human review where quality matters most. It integrates with your CMS and localisation workflow. AIYatch builds pipelines that keep terminology consistent, track quality and cut turnaround from weeks to days.

Generative AI & LLMNLP ServicesAI Automation

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